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Sense-making and synchronicity: information-seeking behaviors of Millennials and baby boomers, , , , и . Libri, 58 (2): 123--135 (2008)Convergence and synergy: Social Q&A meets virtual reference services., , и . ASIST, том 49 из Proc. Assoc. Inf. Sci. Technol., стр. 1-8. Wiley, (2012)Opportunities, threats, & theoretical approaches: Research in traditional and social virtual reference quality., , , , , , и . ASIST, том 46 из Proc. Assoc. Inf. Sci. Technol., стр. 1-4. Wiley, (2009)Research methods in library and information science, и . ABC-CLIO, 6th ed. издание, (2016)Google-Books-ID: u291DQAAQBAJ.Slavoj Žižek, Rex Libris, and the Traumatic Real: Representations of the library and the librarian in a modern comic book series., , и . J. Documentation, 71 (6): 1265-1288 (2015)The Critical Incident Technique and the Qualitative Evaluation of the Connecting Libraries and Schools Project.. Libr. Trends, 55 (1): 46-64 (2006)"They basically like destroyed the school one day": On Newer App Features and Cyberbullying in Schools., , , и . CSCW, стр. 1210-1216. ACM, (2017)Encountering virtual users: A qualitative investigation of interpersonal communication in chat reference.. J. Assoc. Inf. Sci. Technol., 57 (8): 1046-1059 (2006)A multiple-case study investigation of the discontinuation of nine chat reference services, и . Library and Information Science Research, 28 (4): 521--547 (2006)An exploratory study using mindfulness meditation apps to buffer workplace technostress and information overload., и . ASIST, том 57 из Proc. Assoc. Inf. Sci. Technol., Wiley, (2020)