Amplified Leicester is a city-wide experiment to explore diversity and innovation, build a network across diverse communities, create, share and develop new ideas, use social media like Facebook and Twitter as an amplifier.
ALT-J, Volume 17, Issue 1 March 2009, 33-47. This case study describes the use of a synchronous communication application (MSN Messenger) in a large academic computing environment. (peer support c.f. Twitter)