This paper examines learning among museum staff involved in exhibition development in four European natural history museums. It draws upon a larger body of research undertaken for the Mirror project, a European Commission Framework Programme 5 Information
The MIRROR project explores the mirroring of the learning interactions of individuals within communities of practice (CoP) through the use of technologies. The specific context explored within the project is that of museum natural scientists.
Directing their discussion at a general audience, Hildreth and Kimble present 24 separately authored chapters exploring the application of the concept of "Communities of Practice" to knowledge management in business or commerce organizations.
In this paper, we argue that this approach is flawed and some knowledge simply cannot be captured. A method is needed which recognises that knowledge resides in people: not in machines or documents ...