The Care Quality Commission’s annual assessment of the state of health and social care in England shows that quality ratings have been maintained overall – but people’s experience of care is determined by whether they can access good care when they need it.
Each has made positive changes to drive improvements for patients. In each case study we highlight how staff describe the journey of improvement as they experienced it.
Together their stories share some common themes. They show that one of the biggest aspects to supporting improvement across all hospitals was robust leadership. Another is meaningful engagement with staff.
Barnet, Enfield and Haringey Mental Health NHS Trust has been rated Good overall by the Care Quality Commission. Previously it was rated Requires Improvement.
The trust was rated Good for being effective, responsive, caring and well-led. It was rated Requires Improvement for being safe, following the inspection in June and July 2019.
The Care Quality Commission has rated the services provided by Lancashire Care NHS Foundation Trust as Requires Improvement following an inspection in May and June.
At this latest inspection, the trust was rated Requires Improvement for safe, effective, responsive and well-led and Good for caring. Overall the trust remains at Requires Improvement, no change from their last inspection in 2018.
Open access. Lean is commonly adopted in healthcare to increase quality of care and efficiency. Few studies of Lean involve staff-related outcomes, and few have a longitudinal design. Thus, the aim was to examine the extent to which changes over time in Lean maturity are associated with changes over time in care-giving, thriving and exhaustion, as perceived by staff, with a particular emphasis on the extent to which job demands and job resources, as perceived by staff, have a moderated mediation effect.
M. Khurge, M. Waykole, M. Thorat, and M. Sapru. International Journal on Recent and Innovation Trends in Computing and Communication, 3 (4):
2189--2193(April 2015)