Scenarios in user-centred design--setting the stage for reflection and action
S. Bødker. Interacting with computers, 13 (1):
61-75(2000)
Zusammenfassung
This paper discusses three examples of use of scenarios in user-centred design. Common to the
examples are the use of scenarios to support the tensions between re¯ection and action, between
typical and critical situations, and between plus and minus situations. The paper illustrates how a
variety of more speci®c scenarios emphasising, e.g. critical situations, or even caricatures of situa-
tions are very useful for helping groups of users and designers being creative in design. Emphasising
creativity in design is a very different view on the design process than normally represented in
usability work or software/requirement engineering, where generalising users' actions are much
more important than, in this paper, the suggested richness of and contradiction between actual use
situations. In general the paper proposes to attune scenarios to the particular purposes of the situations they are to be used in, and to be very selective based on these purposes.
%0 Journal Article
%1 bødker2000scenarios
%A Bødker, S.
%D 2000
%I Elsevier
%J Interacting with computers
%K design hci narrative scenarios user-centered
%N 1
%P 61-75
%T Scenarios in user-centred design--setting the stage for reflection and action
%U http://www.clab.edc.uoc.gr/application/scenarios_in_user-center.pdf
%V 13
%X This paper discusses three examples of use of scenarios in user-centred design. Common to the
examples are the use of scenarios to support the tensions between re¯ection and action, between
typical and critical situations, and between plus and minus situations. The paper illustrates how a
variety of more speci®c scenarios emphasising, e.g. critical situations, or even caricatures of situa-
tions are very useful for helping groups of users and designers being creative in design. Emphasising
creativity in design is a very different view on the design process than normally represented in
usability work or software/requirement engineering, where generalising users' actions are much
more important than, in this paper, the suggested richness of and contradiction between actual use
situations. In general the paper proposes to attune scenarios to the particular purposes of the situations they are to be used in, and to be very selective based on these purposes.
@article{bødker2000scenarios,
abstract = {This paper discusses three examples of use of scenarios in user-centred design. Common to the
examples are the use of scenarios to support the tensions between re¯ection and action, between
typical and critical situations, and between plus and minus situations. The paper illustrates how a
variety of more speci®c scenarios emphasising, e.g. critical situations, or even caricatures of situa-
tions are very useful for helping groups of users and designers being creative in design. Emphasising
creativity in design is a very different view on the design process than normally represented in
usability work or software/requirement engineering, where generalising users' actions are much
more important than, in this paper, the suggested richness of and contradiction between actual use
situations. In general the paper proposes to attune scenarios to the particular purposes of the situations they are to be used in, and to be very selective based on these purposes.},
added-at = {2011-01-20T12:25:13.000+0100},
author = {Bødker, S.},
biburl = {https://www.bibsonomy.org/bibtex/205be95bc872abfc3d62885fc14292821/yish},
interhash = {163782ad5e0bf036f650d3624b288184},
intrahash = {05be95bc872abfc3d62885fc14292821},
issn = {0953-5438},
journal = {Interacting with computers},
keywords = {design hci narrative scenarios user-centered},
number = 1,
pages = {61-75},
publisher = {Elsevier},
timestamp = {2011-01-20T12:25:13.000+0100},
title = {Scenarios in user-centred design--setting the stage for reflection and action},
url = {http://www.clab.edc.uoc.gr/application/scenarios_in_user-center.pdf},
volume = 13,
year = 2000
}