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Virtualising Process Assessments to Facilitate Continual Service Improvement in IT Service Management.

, , and . CoRR, (2016)

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The Issue of Reliability in Software Mediated Process Assessments., , , , and . SPICE, volume 609 of Communications in Computer and Information Science, page 195-209. Springer, (2016)Molecular characterization of SPM-1, a novel metallo-beta-lactamase isolated in Latin America: report from the SENTRY antimicrobial surveillance programme, , , , , , and . The Journal of Antimicrobial Chemotherapy, 50 (5): 673--9 (November 2002)PMID: 12407123.Software-Mediated Process Assessment in IT Service Management., , , , and . SPICE, volume 349 of Communications in Computer and Information Science, page 188-198. Springer, (2013)E-Business Processes and Factors of Influence: One Model does not Fit All., and . PACIS, page 73. AISeL, (2006)Towards Transparent and Efficient Process Assessments for IT Service Management., , , and . SPICE, volume 477 of Communications in Computer and Information Science, page 165-176. Springer, (2014)Virtualising Process Assessments to Facilitate Continual Service Improvement in IT Service Management., , and . CoRR, (2016)Molecular characterization of a beta-lactamase gene, blaGIM-1, encoding a new subclass of metallo-beta-lactamase, , , , and . Antimicrobial Agents and Chemotherapy, 48 (12): 4654--4561 (December 2004)PMID: 15561840.Metallo-β-Lactamases: the Quiet before the Storm?, , , and . Clinical Microbiology Reviews, 18 (2): 306–325 (April 2005)PMC1082798.Language Tug-Of-War: Industry Demand and Academic Choice., , and . ACE, volume 20 of CRPIT, page 137-142. Australian Computer Society, (2003)Emotional Intelligence for Intuitive Agents., , and . PRICAI, volume 1886 of Lecture Notes in Computer Science, page 818. Springer, (2000)