Social media monitoring is important these days because people are very active on the social media. iSN Global Solutions can help you develop strategies and make necessary changes by actively monitoring the social media with their Web Monitoring Services.
T. Tran, C. Niederée, N. Kanhabua, U. Gadiraju, and A. Anand. Proceedings of the 24th ACM International on Conference on Information and Knowledge Management, CIKM 2015, Melbourne, VIC, Australia, October 19 - 23, 2015, page 1201--1210. (2015)