causes of conflict in online social media community When things go wrong in an online community, they can go very wrong, very quickly. The first step of understanding how to deal with conflict in your community is to be able to identify the cause or source of the friction.
Without much surprise there has been significant movement within some of the social networks over the course of the last year. Brian Chappell from Ignite Social Media has put together a comprehensive report based on data from all major social networks existing on the web.
Highlights from the 2012 Social Media Marketing Industry Report, by Social Media Examiner, which aims to determine how social media marketing is being used to grow and promote businesses.