Goodgecko is an easy-to-use tool to gather and analyze customer feedback. It works on the web, on mobile and with physical retail spaces such as restaurants.
A. Voit, S. Mayer, V. Schwind, und N. Henze. Proceedings of the 2019 CHI Conference on Human Factors in Computing Systems, Seite 507:1--507:12. New York, NY, USA, ACM, (2019)