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Disambiguation of "Kim, Che Soong"

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MMAP|M|N queueing system with impatient heterogeneous customers as a model of a contact center.

, , and . Comput. Oper. Res., 40 (7): 1790-1803 (2013)

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Yong Che Kim

Poh Loong Soong

Kuo-Liang Soong

Mingcheng Che

Che Lim

 

Other publications of authors with the same name

Queueing System MAP|PH|N|R with Session Arrivals Operating in Random Environment., , , and . CN, volume 370 of Communications in Computer and Information Science, page 406-415. Springer, (2013)The BMAP/PH/1 retrial queueing system operating in random environment, , , and . Journal of Statistical Planning and Inference, 137 (12): 3904--3916 (Dec 1, 2007)The MAP/PH/1/N queue with flows of customers as a model for traffic control in telecommunication networks., , and . Perform. Evaluation, 66 (9-10): 564-579 (2009)Tandem queueing system with impatient customers as a model of call center with Interactive Voice Response., , , and . Perform. Evaluation, 70 (6): 440-453 (2013)Analysis and optimization of Guard Channel Policy in cellular mobile networks with account of retrials., , and . Comput. Oper. Res., (2014)Lack of Invariant Property of the Erlang Loss Model in Case of MAP Input., , , and . Queueing Syst. Theory Appl., 49 (2): 187-213 (2005)Analysis Of MAP/M/1/K Ticket Queue With Users Balking And Reneging And Service Of No-Show Users., , , and . ECMS, page 26-32. European Council for Modeling and Simulation, (2023)Communications of the ECMS, Volume 37, Issue 1, June 2023.Threshold control by a single-server retrial queue with batch arrivals and group services., , and . Oper. Res. Lett., 34 (5): 548-556 (2006)Retrial Queueing System with Correlated Input, Finite Buffer, and Impatient Customers., , and . ASMTA, volume 7984 of Lecture Notes in Computer Science, page 262-276. Springer, (2013)Exact Modeling and Performance Analysis of Distance-Based Registration Considering the Implicit Registration Effect of Outgoing Calls., , and . IEICE Trans. Commun., 95-B (9): 3019-3023 (2012)